Delivery Information
Orders placed before 11 AM ET qualify for same-day delivery across Toronto and the Greater Toronto Area.
We deliver across Toronto and the extended Greater Toronto Area.
Yes. Orders placed after the same-day cutoff are scheduled for the next available delivery window.
Delivery timing depends on routing and destination. Specific time windows are not guaranteed unless arranged in advance.
Yes. Delivery is available 7 days a week, excluding select holidays.
Delivery and Fulfillment
Orders are assembled in controlled facilities using stocked components and prepared for delivery.
Delivery is handled by local drivers operating within Toronto and the GTA.
Yes. Orders are reviewed prior to dispatch to ensure quality and presentation standards are met.
Delivery requests may be noted, but timing depends on routing and cannot always be guaranteed.
Delivery will be completed according to standard procedures, which may include safe drop-off where appropriate.
Business Model and Access
No. TorontoBaskets.ca operates as a production and delivery service and is not open to the public.
No pickup is available. All orders are delivered.
No. Services are focused on direct-to-recipient gifting.
We operate in Toronto and serve the Greater Toronto Area.
Orders are typically placed by one person and delivered to another, as part of a gifting experience.
Support and Policies
You can contact us by email or phone during support hours.
Support is available from 9:00 AM to 8:00 PM ET, with extended hours during major holidays.
Please include your order number and delivery details for faster assistance.
Resolution is handled based on delivery outcome and product condition.
Yes. All deliveries follow applicable Canadian federal and provincial regulations, including alcohol handling where required.
