Privacy Policy

Last updated: March 6, 2026

Overview

Toronto Baskets operates this store and website, including all related information, content, features, tools, products and services (the “Services”), serving customers across Toronto and the Greater Toronto Area. The Services are provided to enable you to browse, purchase, and interact with our offerings.

This store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details (name, billing/shipping address, phone number, email)
• Financial information (payment details, transaction confirmations)
• Account information (username, password, preferences, settings)
• Transaction information (cart activity, purchases, returns, exchanges)
• Communications (messages sent to customer support)
• Device information (IP address, browser, network details, identifiers)
• Usage information (how you interact with the Services)

Personal Information Sources

We may collect personal information from:

• You directly (account creation, purchases, communications)
• Automatically through the Services (cookies, device data)
• Service providers acting on our behalf
• Partners or other third parties

How We Use Your Personal Information

Depending on your interaction with the Services, we may use personal information to:

Provide, Tailor, and Improve the Services
Process orders, payments, deliveries, returns, and account management, and improve functionality and user experience.

Marketing and Advertising
Send marketing communications and display advertisements based on your interactions, where permitted by law.

Security and Fraud Prevention
Detect, investigate, and prevent fraudulent or harmful activity and maintain secure systems.

Communicating with You
Provide support, respond to inquiries, and manage ongoing customer relationships.

Legal Reasons
Comply with applicable law, enforce policies, and respond to legal processes.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify, vendors, and service providers (e.g., payments, hosting, fulfillment, analytics)
• With business and marketing partners, who use information in accordance with their own policies
• When you direct or consent to disclosure (e.g., shipping, integrations)
• Within our corporate group or affiliates
• In connection with legal obligations or business transactions (e.g., merger, legal claims)

Relationship with Shopify

The Services are hosted by Shopify. Information you provide may be shared with Shopify and processed in accordance with their policies.

To learn more, visit:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy, security, or content of such sites. Users should review third-party policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a child has provided personal information, a parent or guardian may contact us to request deletion.

As of the effective date of this policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age as defined by applicable law.

Security and Retention of Information

No system is completely secure. We cannot guarantee absolute security of information transmitted to or from the Services.

We retain personal information as long as necessary to:

• Maintain accounts
• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Your Rights and Choices

Depending on your location, including within Canada, you may have rights regarding your personal information. These may include:

• Right to access or know what data we hold
• Right to request deletion
• Right to correct inaccurate data
• Right to data portability
• Right to opt out of certain data uses, including targeted advertising

These rights are not absolute and may be limited by law.

You may exercise your rights by contacting us using the contact methods listed on our website.

If you use Global Privacy Control signals, we may treat them as opt-out requests where applicable. Other “Do Not Track” signals may not be recognized.

You may opt out of marketing emails using the unsubscribe link provided. Transactional communications will still be sent when necessary.

We will not discriminate against you for exercising your rights.

We may require identity verification before processing requests. Authorized agents may act on your behalf where permitted, subject to verification.

We will respond within a timeframe consistent with applicable laws.

Complaints

If you have concerns about how we process personal information, you may contact us.

Depending on your location, you may also have the right to file a complaint with a relevant data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

Where required, we use recognized legal mechanisms such as Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons.

Updates will be posted on this page with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us using the contact methods listed on our website.